About Us

about_usProfessional Medical Services is a third party provider of financial solutions to accounts receivable departments of health care organizations. For over 22 years, we operated with one goal in mind: to provide health care providers the best possible third party, small balance outsourcing services. This was our goal when we opened our office on July 1, 1991, in Fort Worth, Texas, and we attribute our more than 20 years of success to our consistent devotion to this mindset.

Our services provide a myriad of benefits. We know you may feel burdened by the sheer number of your accounts. Even if some are less of a priority than others, they are still time consuming and can bog down your productivity. If they go unresolved, they can weigh on the entirety of your department. We will help resolve these accounts as we begin to clear your billing backlog. By cleaning up your aged receivables, we will not only relieve the pressure on your organization, we will give you the time to concentrate on your larger, high-priority accounts.

We are NOT a collections agency

At Professional Medical Services, we focus solely on third party insurance accounts and we do not work in other areas of outsourced financial services. Our goal is to work with you and your third party insurance accounts to clean up any backlog and help you manage your accounts receivable in an efficient and professional manner. We manage over 400,000 of our clients’ insurance accounts (Commercial, Managed Care, Medicare, Medicaid, Replacement Plans) each month with the help of our innovative automated system and we use our knowledge, expertise and skills to develop smart, effective solutions that benefit all involved parties.

Consider us as an extension of your team

We may be a third party provider of financial services, but we don’t like to consider ourselves a separate organization. Instead, think of our team as part of your team. Since our inception, our staff have set us apart from our competition. We are both knowledgeable and personable, and we choose to work with you, not for you. We promote collaboration and follow this philosophy with every business relationship.

As we build our relationships with various clients, we found that no two accounts receivable team is the same. However, our flexibility allows us to adjust so we can meet your needs in a way that best serves you. Ultimately, our mission to work with you to resolve any issues pertaining to your organization.

Core Values

Professional Medical Services Core Values

While Professional Medical Services’ (PMS’) national presence is far reaching, we pride ourselves on being a single cultured environment. We sustain this single culture by remaining true to our four core values:

  • 1. We are a relationship-based company
    PMS’ first core value is also our fundamental business strategy: we focus on forging strong, long-term relationships with our clients, as we consider sound client relationships the most important contributor to our success. We cement these relationships by providing consistent superior customer service and by continuously improving our performance for each client.
  • 2. Integrity is everything
    PMS sets a high standard of integrity for itself in the conduct of our work. We emphasize integrity in every aspect of our business relationships thus resulting in a company well trusted and respected by our clients and organization in the health care industry.
  • 3. Flexibility is imperative
    Employee talent is the cornerstone of our success: Their expertise and capabilities win us the work, perform the work, create value for our clients, and generate loyalty in our clients. So we create an environment where our employees meet fresh, exciting challenges and experience the satisfaction of a job well done. Ours is also an environment that is flexible to change and open to innovation. At PMS, every employee contributes to our value-added performance.
  • 4. People are our greatest asset
    Our client’s needs drive our business, so we grow in pace with their expressed needs. Indeed, the health care marketplace demands flexibility and we at PMS provide that flexibility to each client when needed.

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