Customer Success

PMS prides itself in providing quality and dependable services to clients throughout the U.S. Learn more about our customers and how we’ve helped them achieve success with complex accounts receivables.

PMS Proven Success

Our Results Speak for Themselves

The reason for PMS’ success has been due in large to our automation and seamless outsourcing process. PMS does not maintain a stand-alone system, instead we are provided access through a frame/VPN connection to our client’s Health Information System and work claims on-line. This type of processing allows our clients to get real time information updates into their Health Information System and allows our clients to have easy vendor account audit reviews. PMS is online with various applications such as EPIC, Soarian, Cerner, McKesson Star, SMS-Invision, Meditech, IDX, HBOC Medipac, Dairyland and others.

PMS is able to provide each client with cutting edge weekly and monthly reporting generated from our self developed ARCC system. These period ending reports provide each client with a clear picture of how their accounts were managed over the past week and/or month.


Hear from Our Customers

PMS prides itself in providing quality and dependable services to clients throughout the U.S. Knowing that each Healthcare Provider is different, we will tailor a program to fit your specific needs, whether they be for short term clean-up or ongoing claims management. Below are a few testimonials from the many who have benefited from our proven performance.

Summa Health – Akron, Ohio

Justine Luther – System Director – Collections and Denials

“I have employed the services of Professional Medical Services at two hospital systems in northeast Ohio and have found them to be a top-notch partner in the resolution of small balance accounts. The primary reason for this is that they are very responsive to your unique needs and flexible in meeting the demands of the rapidly changing healthcare world. Their staff is very well-trained and efficient, able to produce excellent results quickly. Lastly, the ROI that a health system receives from working with Professional Medical Services is probably the best of any outsource company. They are simply an easy group to engage and have been a key to successful account resolution.”

Community Health Network – Indianapolis, Indiana

Charlie Meadows – Network Vice-President Revenue Cycle

“Professional Medical Services is one of the best outsourcing companies I have had the pleasure to work with. PMS was able to effectively manage our low dollar insurance follow up during our EPIC conversion process. They have demonstrated time and time again their ability
to work our difficult accounts without the intervention of our staff. The collections results that PMS has provided us have exceeded our expectations.”

The Ohio State University Wexner Medical Center (OSUWMC)

Mark Tennant: Manager of Patient Financial Services

“OSUWMC was able to reduce the amount of outstanding AR accounts and increase reimbursements, two of the biggest challenges at the organization. Not only were the OSUWMC staff able to alleviate the burden of these types of accounts, they were able to concentrate on more pressing matters, such as their high balances. Ultimately, this relationship helped manage both account types.”

We Cover a Wide Spectrum of Solutions

The scope of our services is broad. We assist a number of different healthcare providers, such as Acute Care, Home Health, DME, SNU, Psych and Rehab. We can manage several payor types, including:

Managed Care
Worker's Comp