While many accounts receivable decision makers have looked to automation as a solution to the congestion of claims, a balance between the personal and the automated is best. Software and other tools that streamline manual processes can be a huge asset.
However, it’s important to effectively manage the personal side of billing and collections. Overlooking the patient dimension of accounts receivable can lead to clinical proceedings that alienate individuals and reduce the quality of communication.
By blending automation and interpersonal skills, accounts receivable administrators can boost revenue cycle efficiency. Contact Professional Medical Services today to learn more about our solutions.
